Expertise - Diana - Fashion E-commerce

Our Core

We cover all bases, from comprehensive design to e-commerce and omni-channel client experiences that focus on technological and Go-To-Market strategies.
Full focus, maximum value.

Technologies & partners

Expertise & Consultancy

Technology

System Architecture
Integration
Data Model
SEO optimization
Quality Assurance
Security and Privacy

Omnichannel

Cross-channel services
Shipping orchestration
Multi-touchpoints clients
3PL Partnership
Marketplace connections
Performance monitoring

Finance

Fraud check
Invoicing & Payment collection
Merchant of records
Tax documents & Customs clearance
Shipping costs optimization
3PL processes

Customer Care

Case mngt & Reporting
Level 1 & Level 2 support
Multi-channel assistance
Pre-purchase support
After-sales assistance
White-Glove service

CRM & Automation

Customer contact strategy
Data management & enrichment
On-Off Customer Analytics
Customer segmentations models
Marketing Automation strategy
Personalization

Commerce Strategy

Store management
Commercial Plan
Open To Buy
Merchandising Strategy
Budgeting & Recovery Plan
Ecommerce Platform Adoption

Business Intelligence

Business Reviews
Data empowerment
Agile dashboarding
Predictive models
Metrics Analysis
Benchmarking

Content & Design

Creative Strategy
Web Art Direction
UI/UX Design
Content Art Direction
Photo / Video Production
3D Content Production

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Venice

Diana Corp.

Via San Daniele 137/139

Torreglia (PD) ITALY

(+39) 049 / 811 466

info@dianacorp.com

New York

Diana USA Corp.

68 Greene Street

New York, NY 10012

(+1) 212 966 3380

usa@dianacorp.com

Milan

Diana Corp.

Via Lepontina 8

Milan (MI) ITALY

info@dianacorp.com