Diana is an international company that supports top notch fashion and lifestyle brands in their online growth creating new e-commerce experiences, guiding them in the expression of their identity and uniqueness. We stand at the junction of aesthetic awareness, cutting-edge technology, and commerce know-how, with the ambition of creating an impact on brands’ digital journey. As e-commerce boutique, we are renowned for our attention to quality, innovation and style. Join the feel!

Job Description:

We are looking for a Junior CRM & Email Marketing Specialist. This is an exciting and challenging career opportunity for a candidate with strong passion for email marketing and CRM eager to support our business growth. She/he will be based in Padua Headquarter, and she/he will be responsible to contribute to develop a solid DTC customer relation strategy across all our projects.

Role responsibilities:

• Building emails from templates, QA and scheduling
• Overseeing all aspects related to email marketing campaigns such as graphic assets, translations and copywriting
• Planning CRM strategies, encouraging Customer retention and loyalty
• Ensuring the database is segmented effectively for targeted marketing activities
• Monitoring and reporting of the KPIs on a weekly/monthly basis
• Developing testing strategies for all aspects of the CRM, to ensure the most effective approach for our Company

Requirements:

• Degree in Marketing Management, Communications or similar
• Passionate about E-Commerce and CRM
• Fluent English, written and spoken
• Strong problem-solving attitude and good communication skills

Desirables:

• Knowledge of Google Analytics
• Previous experience with Email Marketing and CRM platforms (Salesforce Marketing Cloud, Klaviyo, MailChimp etc).